Relentless Tech Solutions, LLC ("RTS," "we," "us"), a Maryland limited liability company, respects your privacy. This policy explains what we collect, how we use it, and your choices.
Information we collect
When you use our contact form or request a quote, we collect the information you provide — your name, company, email address, phone number, and the details of your message. When you contact us by phone or email, we keep the information you share. Like most websites, we also automatically collect limited technical data (such as IP address, browser type, device, and pages visited) through standard logging and analytics.
How we use your information
We use it to respond to your inquiry, provide and improve our services, communicate with you about your request or account, maintain security, and meet legal obligations. We do not sell your personal information.
How we share it
We share information only with service providers who help us operate — for example, our email and form-delivery providers, Microsoft 365, and our Atlassian-based client service portal — and only as needed to provide our services. We may also disclose information if required by law or to protect our rights, users, or others.
Data retention
We keep your information only as long as needed for the purposes above or as required by law, then delete or anonymize it.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices and rights
You may request access to, correction of, or deletion of your personal information, and you may opt out of non-essential communications at any time. Depending on where you live, you may have additional rights under laws such as the CCPA or GDPR. To make a request, email solutions@rtsnow.tech.
Cookies
We use essential cookies to run the site and may use analytics cookies to understand usage. You can control cookies through your browser settings.
Third-party links
Our site may link to third-party sites (such as our client portal). We are not responsible for their privacy practices; review their policies.
Children's privacy
Our services are intended for businesses and are not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy and will revise the "Last updated" date above.
Contact
Questions? Email solutions@rtsnow.tech or call (207) 590-5907.